Privacy Policy

Last updated: December 1, 2025

At AppBuilder, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Profile Information: You may optionally provide additional information such as company name, job title, and profile photo.
  • Content: We collect the data you enter into your apps, including schemas, records, files, and configurations.
  • Communications: When you contact us, we collect the content of your messages.
  • Payment Information: If you subscribe to a paid plan, our payment processor (Stripe) collects your payment card details. We do not store your full card number.

1.2 Information We Collect Automatically

When you use AppBuilder, we automatically collect:

  • Usage Data: Information about how you use the service, including features accessed, actions taken, and time spent.
  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Log Data: IP address, access times, pages viewed, and referring URL.
  • Cookies: We use cookies and similar technologies to maintain your session and remember your preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent security incidents
  • Personalize and improve your experience
  • Send you marketing communications (with your consent)

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf (hosting, analytics, payment processing).
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, privacy, safety, or property.
  • With Your Consent: We may share information with your consent or at your direction.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS) and at rest (AES-256)
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response procedures

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent where we rely on consent

To exercise these rights, please contact us at privacy@appbuilder.io.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information.

8. Children's Privacy

AppBuilder is not intended for children under 16. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

9. Third-Party Services

Our service may contain links to third-party websites and integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Cookies

We use cookies and similar technologies for:

  • Essential Cookies: Required for the service to function
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use the service

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: privacy@appbuilder.io
  • Address: AppBuilder, Inc., 548 Market Street, Suite 95879, San Francisco, CA 94104, USA

13. Data Protection Officer

For EU/EEA residents, you may contact our Data Protection Officer at dpo@appbuilder.io.